TAKVERSELast updated: 10 October 2026
1. Who we are
This Privacy Policy explains how TAKVERSE ("TAKVERSE", "we", "us") collects, uses, shares and protects information through the TAKVERSE Inventory Android app (package com.nishatlab.takverseinven) and the TAKVERSE web panel at takverse.com and company workspaces such as yourcompany.takverse.com (together, the "Service").
TAKVERSE is a business (B2B) platform. Companies ("your company" or "your employer") subscribe to TAKVERSE and create accounts for their own staff. For the data your company puts into the Service, your company decides why and how it is used (it is the data controller) and TAKVERSE processes it on your company's behalf (we are the processor). For account security, the app itself and our own operations, TAKVERSE is responsible.
Contact: support@takverse.com.
2. Who can use the app
The app is only for people who were given an account by a company that uses TAKVERSE (for example shop staff / BPs, retail shop owners, ASM, RSM, NSM, supervisors, delivery staff, accounts staff and administrators). There is no public sign-up. The app is not meant for children and must not be used by anyone under 18.
3. Information we collect
| Type | What exactly | Why |
|---|---|---|
| Account information | Name, username, role, company/workspace, shop name, phone number, email (if given), profile photo (if added), password (stored only as a secure hash). | Sign-in, showing the right panel for your role, contacting you about your work. |
| Precise location (foreground & background) | GPS latitude/longitude, accuracy, speed and time. For field roles (shop/BP, ASM family, supervisor, delivery) it is sent while you are signed in and on duty — about every few seconds — including when the app is closed or not in use, through a foreground service with a visible notification. | Live team map for your managers, shop attendance (check-in only inside the shop area, auto check-out when you leave it), shop-visit check-in/out, delivery tracking, preventing fake attendance. |
| Photos (camera) | Selfies you take for attendance and grooming checks; photos you choose to take for products or deliveries. Taken with the camera inside the app only when you tap the button. | Proof of attendance and grooming standard, product records. |
| Work & business records | Sales (POS) invoices, stock, returns, order requests, shop visits, payments and follow-ups, attendance times, notes, messages and notifications. | Running your company's sales, stock and accounts. |
| Customer details entered by staff | Customer name and mobile number (and address for deliveries) typed into a sale; membership points linked to that phone number. | Receipts, deliveries, customer membership points. Your company is responsible for informing its customers. |
| Device & technical data | Device model, Android version, app version, IP address, time of requests, crash/error logs, a sign-in token. | Security, keeping you signed in, fixing problems, preventing misuse. |
We do not collect your contacts, SMS, call logs, microphone audio, files outside the app, installed-app lists or advertising ID. The app contains no advertising and no third-party advertising or analytics SDKs.
4. Location — important notice
If your role uses live tracking, the app asks for Location and, to keep working when the screen is off or the app is closed, "Allow all the time" (background location). Before Android asks, the app shows a notice explaining this. While tracking runs, Android shows a notification ("Live location on"). Tracking stops when you sign out. You can turn location off in Android settings at any time, but features such as shop attendance and visit check-in will then not work, and your company may treat it as a missing attendance. Location is collected only for the work purposes above, is visible only to authorised people in your own company (according to the permissions your company sets) and to TAKVERSE support when needed to fix a problem.
5. How we use information
- To provide the Service: sign-in, dashboards, POS sales, stock, attendance, visits, deliveries, reports, notifications.
- To keep the Service secure: detect fake GPS, unauthorised access and abuse; keep audit logs of important actions.
- To support you and your company and to improve reliability.
- To meet legal obligations.
We do not sell personal data, use it for advertising, or build marketing profiles.
6. Who we share it with
- Your company — administrators and managers above you in your company's hierarchy, according to the permissions your company grants.
- Service providers working for us under contract and confidentiality: cloud hosting / servers, email delivery, and — only when your company uses them — SMS/OTP, map tiles and courier services (for example a courier receives the customer name, phone and address of a parcel your company books).
- Authorities — only when required by law or to protect rights and safety.
- Business transfer — if TAKVERSE is merged or sold, under the same protections.
7. Security
All traffic between the app and our servers is encrypted with HTTPS (TLS). Each company's data is kept in its own separate database. Passwords are hashed; API keys and secrets are encrypted. Access inside TAKVERSE is limited to people who need it. No system is 100% secure, but we work to protect your information and will notify affected companies of a serious breach as required by law.
8. How long we keep data
- Account data: while the account is active, then deleted or anonymised within 30 days after the account is deleted.
- Location history and attendance/grooming selfies: only as long as your company needs them for attendance, salary and reporting. Your company can ask us to delete older records at any time, and they are deleted when your account is deleted.
- Sales, invoices, stock and accounts records: as long as your company needs them for business and tax law (commonly up to 6 years). After your personal account is deleted these records may stay with your name removed or replaced.
- Security logs: kept for a limited time for security and then deleted.
9. Your choices and rights
- See and correct your profile in the app (Menu → Profile) or ask your company administrator.
- Permissions can be turned off any time in Android Settings → Apps → TAKVERSE Inventory → Permissions.
- Delete your account and data: in the app (Menu → Privacy & legal → Delete my account) or on the web at takverse.com/app/delete-account. See that page for what is deleted and what has to be kept.
- Questions or complaints: write to support@takverse.com. We reply within 30 days.
10. Children
The Service is for adult employees and business owners only. We do not knowingly collect data from anyone under 18. If you believe a child's data was entered, contact us and we will delete it.
11. International processing
Our servers and service providers may be located outside Bangladesh. We use them only with appropriate safeguards and in line with applicable law.
12. Changes
We may update this policy. The "Last updated" date above shows the latest version; important changes are announced in the app. Continuing to use the Service after a change means you accept the updated policy.
13. Contact
TAKVERSE · takverse.com · Email: support@takverse.com · Phone: +8809647542608
Last updated 10 Oct 2026